FAQ

Q: What format should I supply artwork in?

A: For the best results artwork should be supplied in vector format (.ai, .eps, .cdr) or layered photoshop files (.psd). In all instances please make sure anytype faces are converted to "outlines", (also known as paths). This will avoid special typefaces corrupting when the artwork is received at this end.

Q: What is "Vector artwork"

Perhaps a better term would be "vector-based art," meaning art created in a vector-based program. Vector art consists of creating paths and points in a program such as Illustrator or Freehand. The program keeps track of the relationships between these points and paths. Vectors are any scaleable objects that keeps their proportions and quality when sized up or down. They're defined as solid objects, and can be moved around in full, or grouped together with other objects. Vectors can be defined by mathematical and numeric data. So vector art is anything that's created in Illustrator, Freehand, Corel Draw, Flash or other "vector" illustration programs.

Q: What if I dont have the files you require?

A: Almost all company's with a dedicated marketing or art department should have the required file types. However if you are sure you do not have the correct filetypes it is sometimes possible for us to re-create your logos or designs. The complexity of this can vary and in some instances this would carry a surcharge.

Q: How Much Does Screen Printing Cost?

A: The cost of printing depends on a variety of factors:

1) The number of colours in your artwork
2) The number of positions your artwork is in.
For example you might have a 2 colour design on the front and a one colour design on the back.
3) The number of garments you wish to print on.
4) The technique used to print the garment.

Q: What Other Costs Should I Consider?

A: Additional costs are the setup costs: Typically these are;

1) Screen Costs (total number of screens required to print your design).
2) Colour Separations (this is only charged where relevant - in most cases this is not necessary).
3) Carriage Costs - this will be charged according to requirements.
4) Express Service Charges - for orders requried in doublequick time.
5) VAT. (As of Jan 2011, VAT is charged at 20%)

Q: How Long Does It Take?

A: Standard Leadtime is approx 3-5 days from artwork approval.

Q: Can It Be Faster than 3 days?

A: Yes it can but is subject to the following.

1) Our current workload.
2) Job complexity.
3) Stock Levels & Requirements.
4) Additonal Express Charge and/or Carriage Charges.

Q: Can I Supply My Own Stock?

A: Yes, of course you can.

Please note, while we make every effort to ensure a perfect print is produced every time we cannot be held responsible for any defects in the stock at time of receipt, nor will we accept responsibility for occasional misprints which are part of the natural process.

Always advise us adhead of time if you are sending your own stock and mark the cartons with clear references to avoid any unnecessary complications.

If you do not find the answer to your question here please contact us and a member of staff will be happy to help.